FAQ

This page answers common questions about ordering nail polish, nail tools, and related extras.

What products are offered?

The assortment includes nail color, specialty finishes, manicure tools, and related accessories. Product pages provide the applicable shade, finish, use, contents, and care information.

Is shipping free?

Free-shipping eligibility, if available, is determined and displayed at checkout.

How long does delivery take?

Processing normally takes 1–2 business days, followed by an estimated 2–4 business days in transit. Transit estimates are not guarantees.

Can I return an item without a reason?

No. Requests are reviewed for damaged, defective, incorrect, or materially misdescribed items reported within 30 days after delivery.

What should I send for a problem item?

Provide the order number, purchasing email, explanation, and clear photographs or video. Do not return an item before receiving authorization.

How can I pay?

Use only the payment methods that are displayed as available during the secure checkout. Availability is determined by the payment services enabled for the order and can vary.

How do I contact you?

Use the details at the end of this page and include the relevant order or product information.

Are cookies, analytics, or advertising tools used?

Yes. This website and Shopify may use essential cookies and, where enabled, analytics or advertising technologies. See the Privacy Policy for details and available choices.